From meeting to resolution: Fileum captures what came out of a meeting, gets it in front of the right person, and keeps it visible until it's closed.
FileumGov recommends. Staff decides.
See the workflowOr request a demoWho needs to follow up, and what did the resident actually ask for? Which department owns it, and was it ever resolved? Today, the answers live in email, notes, and memory, spread across whoever happened to be in the room.
When a resident follows up, locating what they said means searching through minutes, recordings, or personal notes.
Most small municipal offices have no dedicated system for tracking public input from council meetings. It gets handled as it comes up.
Time spent organizing, forwarding, and responding to public comments from meetings. Time that could go to the work itself.
After a meeting, Fileum processes the minutes, agenda, and public comments in one place, instead of leaving them scattered across recordings, PDFs, and personal notes.
Comments that contain a request, complaint, or question directed at your office are flagged automatically. Unflagged items stay available for spot checks, not pushed to your inbox.
Each flagged comment becomes a draft ticket with a plain-language summary and a suggested department. Open any draft to see the original comment text alongside the summary. Nothing is created as a real ticket until you approve it.
Approved tickets carry a suggested department from the start, so items reach the person responsible for them instead of getting forwarded and re-forwarded by hand.
Staff can see ownership, status, and outstanding work at a glance instead of reconstructing it from email and notes.
The goal isn't just finding the action item. It's knowing what happened to it. Closed tickets carry a resolution note, so a resident follow-up takes seconds to answer, not minutes.
Fileum isn't a generic task-management tool with government content added on top. It starts from the meeting record itself, agendas, minutes, and public comments, and identifies how they connect.
Starts from the assumption that someone already knows what needs to be done.
Starts from the record: something happened in a meeting. What work came out of it?
Staff spend less time extracting action items from records by hand.
Work gets routed to the people or departments responsible for it.
Important requests and commitments have a place to live and be tracked.
See outstanding work at a glance instead of reconstructing it from email and notes.
Actions stay connected to the government record that generated them.
See what happened after an issue was raised, not just that it was raised.
Every AI-drafted ticket is a proposal. It becomes a real ticket only when you approve it. Dismissed drafts are logged, never acted on.
Drafts are labeled as AI-generated. Approved tickets carry the name of the staffer who reviewed them. The record always shows who made the call.
Each staff member controls whether they get notified about new drafts. Point digests at a shared inbox, a supervisor, or a covering backup, not tied to any one login.
Built for municipal IT requirements. Explore security, data handling, integrations, authentication, and implementation details.
Explore IT & security →You manage the minutes, the records, and the follow-up. Fileum gives you a system for the public input that currently lives in your notes and inbox.
You serve the governing board across departments. Fileum routes each item to the right department automatically so you don't have to forward and track it manually.
You need to know what residents are raising and whether it's being handled. Fileum gives you a clear record without adding process to your staff's day.
We'll walk you through the workflow using examples from real meeting minutes.